Incident began at 2024-11-15 21:00 and ended at 2024-11-16 00:35 (times are in Coordinated Universal Time (UTC)).
Summary:
We are investigating reports of issues with Google Cloud and Google Workspace Support.
Description:
We are investigating reports of issues with Google Cloud and Google Workspace Support beginning on Friday, 2024-11-15 13:00 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2024-11-15 17:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis:
Impacted customers may experience issues with creating and managing the vector cases. The operations like case creation, read and updates may have been impacted.
Workaround:
None at this time.
Affected products: Google Workspace Support
www.google.com
www.google.com