RESOLVED: We're investigating reports of an issue with Gmail. We will provide more information shortly.

On August 19, 2024, Gmail experienced a 20-minute service disruption from 11:10 AM to 11:30 AM US/Pacific time. The root cause was a combination of factors, including a previously unknown condition, a system change, and a software rollout. Engineers immediately halted deployments and began an investigation. The underlying issue will be fixed, and a system restart step will be introduced to prevent future disruptions under high load. Affected users experienced increased server unavailability errors (500/502) when accessing Gmail through IMAP, web, and mobile clients. Gmail acknowledges the inconvenience and is taking steps to improve performance and availability.