사건은 2024년 11월 15일 05시 59분에 시작되어 2024년 11월 15일 12시 09분에 종료되었습니다 (시간은 협정 세계시(UTC) 기준).
자세한 사고 보고서는 Google Cloud 서비스 상태 대시보드에 게시되었습니다: https://status.cloud.google.com/incidents/NEtbe4S7pMgACeuopMaZ
영향받는 제품: Google Workspace 지원
www.google.com
RESOLVED: **Summary:**
We are investigating a potential issue with Google Workspace Support. Case creation may fail with an error.
**Description:**
Our engineering team has determined that further investigation is required to mitigate the issue.
We will provide an update by Thursday, 2024-11-14 23:30 US/Pacific with current details.
**Diagnosis:**
Customers impacted by this issue may observe errors during case creation.
**Workaround:**
If case creation fails, impacted customers can use...