L'incident a débuté le 15 novembre 2024 à 05h59 et s'est terminé le 15 novembre 2024 à 12h09 (heures UTC).
Un rapport d'incident détaillé a été publié sur le tableau de bord Google Cloud Service Health : https://status.cloud.google.com/incidents/NEtbe4S7pMgACeuopMaZ
Produits affectés : Assistance Google Workspace
www.google.com
RESOLVED: **Summary:**
We are investigating a potential issue with Google Workspace Support. Case creation may fail with an error.
**Description:**
Our engineering team has determined that further investigation is required to mitigate the issue.
We will provide an update by Thursday, 2024-11-14 23:30 US/Pacific with current details.
**Diagnosis:**
Customers impacted by this issue may observe errors during case creation.
**Workaround:**
If case creation fails, impacted customers can use...
Create attached notes ...