L'incident a commencé le 2024-11-15 à 05h59 et s'est terminé le 2024-11-15 à 12h09 (les heures sont en Temps Universel Coordonné (UTC)).
Le rapport d'incident miniature est disponible sur le tableau de bord de santé des services Google Cloud :
https://status.cloud.google.com/incidents/NEtbe4S7pMgACeuopMaZ
Produits affectés : Support Google Workspace
www.google.com
RESOLVED: **Summary:**
We are investigating a potential issue with Google Workspace Support. Case creation may fail with an error.
**Description:**
Our engineering team has determined that further investigation is required to mitigate the issue.
We will provide an update by Thursday, 2024-11-14 23:30 US/Pacific with current details.
**Diagnosis:**
Customers impacted by this issue may observe errors during case creation.
**Workaround:**
If case creation fails, impacted customers can use...
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