El incidente comenzó el 15 de noviembre de 2024 a las 05:59 y finalizó el 15 de noviembre de 2024 a las 12:09 (las horas están en Tiempo Universal Coordinado (UTC)).
Se ha publicado un informe detallado del incidente en el Panel de estado del servicio de Google Cloud: https://status.cloud.google.com/incidents/NEtbe4S7pMgACeuopMaZ
Productos afectados: Soporte de Google Workspace
www.google.com
RESOLVED: **Summary:**
We are investigating a potential issue with Google Workspace Support. Case creation may fail with an error.
**Description:**
Our engineering team has determined that further investigation is required to mitigate the issue.
We will provide an update by Thursday, 2024-11-14 23:30 US/Pacific with current details.
**Diagnosis:**
Customers impacted by this issue may observe errors during case creation.
**Workaround:**
If case creation fails, impacted customers can use...
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