ChatGPT is turning into a shopping mall—and PayPal’s running the registers

PayPal is integrating its payment system into ChatGPT, allowing users to shop directly from the chatbot. This new feature will enable seamless checkout experiences through existing PayPal accounts. The partnership aims to connect ChatGPT users with millions of PayPal merchants. PayPal CEO Alex Chriss highlighted this as a key step towards AI-powered commerce. The company is also exploring AI shopping collaborations with Google and Perplexity. OpenAI's e-commerce vision previously included integrations with Shopify, Etsy, and Walmart. These integrations allow users to find and purchase products directly through chat prompts. OpenAI's strategy prioritizes user acquisition and product development before monetization. E-commerce represents a significant new revenue stream for OpenAI. This shift signifies AI's growing influence on consumer behavior and digital transactions.