How to take (and grow from) difficult feedback

The author, Chantal, recounts receiving feedback early in her career about her sarcastic humor making people uncomfortable. Managers often avoid sharing behavioral feedback, fearing it will be perceived as subjective or offensive. To handle such feedback constructively, remain open rather than defensive, acknowledging the brain's natural threat response. Express gratitude to the person providing the feedback, appreciating their effort to help you develop. Ask open-ended questions to understand their perspective and experience, avoiding a defensive interrogation. Resist the urge to completely change your behavior, as the feedback often points to an overdone strength. Instead, identify specific behaviors you might be exaggerating and make small, incremental adjustments. Experiment with new behaviors in a playful and easy manner, reflecting on the outcomes and adjusting accordingly. Receiving and acting on feedback is crucial for professional growth and understanding how you impact others. Chantal's experience highlights how adjusting her humor allowed her to connect more effectively and navigate her career successfully.