Cloud operations are entering a new era, moving beyond the unsustainable model of reactive incident response to a more proactive approach. The goal is to shift engineers' focus from maintaining systems to building new capabilities. Azure SRE Agent is helping organizations like Zafin, Provation Medical, and InEight achieve this by agentifying their cloud operations. This collaboration has produced significant results across various industries. Zafin saw incident triage times reduced from hours to minutes, enhancing their security and operational speed. Provation Medical leveraged the agent to contextually analyze production support tickets, improving efficiency for care teams. InEight experienced an 80% reduction in incident investigation and build failure triage, and a 67% reduction in bug investigation. These improvements are attributed to the agent's ability to reason across source code, telemetry, and Azure infrastructure simultaneously. The agent's trustworthiness in production operations stems from its strong governance and memory features. Governance ensures transparent actions with audit trails, granular access control, and VNet integration. Memory allows the system to capture and retain knowledge, improving over time and standardizing on-call quality. This shift empowers engineering teams to innovate faster by automating the cognitive burden of monitoring, diagnosing, and resolving issues. Azure SRE Agent is now generally available, enabling teams to redirect their energy towards product development.