PRIVACY POLICY

Please read this Privacy Policy ("Privacy Policy") carefully before using the TheNote.app website and apps (the "Service"). This Privacy Policy is incorporated into the Terms of Use ( https://thenote.app/post/en/terms-and-conditions-jqkhfe0khn ) governing your use of any of our TheNote.app services. At TheNote.app we understand that your privacy is of critical importance. This Privacy Policy describes what information we collect from you via Service and how we use and disclose such information. This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party. OUR USE OF COOKIES A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use cookies for the following purposes: - authentication - we use cookies to identify you when you visit our website and as you navigate our website; - status - we use cookies to help us to determine if you are logged into our website; - security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally; - analysis - we use cookies to help us to analyze the use and performance of our website and services. We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links: - Chrome: https://support.google.com/chrome/answer/95647?hl=en - Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences - Opera: https://help.opera.com/en/latest/web-preferences/#cookies - Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies - Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac - Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy Please note that blocking cookies may have a negative impact on the functions of many websites, including our. Some features of the website may cease to be available to you. DATA WE COLLECT Email Addresses We collect your email address on signing up through Google and Apple. We will use your email address for the purposes for which you provided it to us, and also from time to time to send you emails regarding the Service. You may opt out of such email communications at any time by clicking the “unsubscribe” button in the email. We will not share your email address with any third parties. If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.” Registration Or Account Data We may collect other information from you when you register with our Service in order to use various features. Such information could include: - your name and profile picture to display on your public channel; - IP addresses and user agent info for reliability and stability of the Service. We will not share your account data with any third parties. If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.” Google & Apple Account We use a secure connection to your Google and Apple ID Account and data is safely stored in a folder where other apps have no access. Google Privacy Policy is available at: https://www.google.com/policies/privacy/ Apple Privacy Policy is available at: https://www.apple.com/legal/privacy/en-ww/ Mobile Device Access We may request access or permission to certain features from your mobile device (e.g. mobile device’s storage for files that you add to your notes in the Service). If you wish to change our access or permissions, you may do so in your device’s settings. Mobile Device Data We may collect device information such as your mobile device model, manufacturer and version of your operating system to evaluate system security and stability. We will not share your device data with any third parties. If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.” DATA RETENTION We retain your personal data only for as long as necessary to provide you with our Service and as described in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain certain information for legal purposes. INTERNATIONAL DATA TRANSFERS Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy. CALIFORNIA PRIVACY RIGHTS (CCPA) If you are a California resident, you have the right to: - Know what personal data is being collected about you - Know whether your personal data is sold or disclosed and to whom - Say no to the sale of personal data - Access your personal data - Request deletion of your personal data - Not be discriminated against for exercising your privacy rights To exercise these rights, contact us at: privacy@thenote.app CHILDREN'S PRIVACY Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers. THIRD-PARTY SERVICES We use the following third party services for our Android and iOS apps Google Analytics (Google Inc.) - this service helps us to collect and analyze usage data in order to understand usage patterns and to improve our Android and iOS apps; - personal data collected: various usage and device data such as unique device identifiers, usage data and anonymized IP addresses - privacy policy is available at: https://policies.google.com/privacy Firebase Crash Reporting (Google Inc.) - this service helps us to identify crashes and errors in our apps. It helps us to improve reliability and stability of our Android and iOS apps; - personal data collected: Instance IDs, Crash traces; - privacy policy is available at: https://firebase.google.com/support/privacy ADDITIONAL RIGHTS OF EEA (EUROPEAN ECONOMIC AREA) RESIDENTS If you are a resident of a country in the EEA, you have the rights, among others, to: - access your personal data; - ensure the accuracy of your personal data; - the right to have us delete your personal data; - the right to restrict further processing of your personal data; - the right to complain to a supervisory authority in your country of residence in the event that data is misused. If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement. You may exercise any of your rights in relation to your personal data by written notice to us addressed to the following: privacy@thenote.app THIRD-PARTY WEBSITES Service may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Service, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Service. PUSH NOTIFICATIONS We may request to send you push notifications regarding your account or the Service. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings. SECURITY We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. WHERE WE STORE YOUR INFORMATION All information stored on servers hosted by the DigitalOcean. DigitalOcean privacy policy is available at: https://www.digitalocean.com/legal/privacy-policy SALE OF BUSINESS OR ASSETS In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information we have collected about you may be one of the assets sold or merged in connection with that transaction. CHANGES TO THE PRIVACY POLICY We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Service, with the "Last update" posted at the bottom of the Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information, or we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the privacy policy in effect at the time we obtained that information. By using our Service after the “Last update”, you are deemed to consent to our then-current privacy policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you. CONTACTING US If you have any questions about this Privacy Policy, or the practices of the Service, please contact us at: TheNote.app privacy@thenote.app Last updated: November 21, 2025
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