AI-powered network optimization: Unlocking 5G's potential with Amdocs

Telecommunications companies are under pressure to reduce operational costs, enhance network resiliency, and deliver exceptional customer experiences. Amdocs and Google Cloud have announced a new network AI operations solution called Amdocs Network AIOps, which uses data to help communication service providers improve their networks and customer service. This solution is designed to make networks more self-sufficient and efficient, leading to a better experience for customers. Amdocs Network AIOps is a comprehensive platform that addresses the complexities of modern telecom networks, built on massive quantities of telemetry data using Google Cloud's data and AI capabilities. The solution consists of three layers - Observe, Decide, and Act - that leverage AI and ML to automate network operations, optimize performance, and enhance service reliability. The platform ingests data from diverse sources, provides actionable insights, and automates routine tasks, freeing up valuable resources and reducing the risk of human error. Amdocs Network AIOps employs a closed-loop approach, where the system continuously learns from previous actions and data patterns to improve its accuracy and efficiency over time. The solution is already being used by telecom operators to drive insights and support various networking use cases, such as anomaly detection and predictive maintenance. By using Amdocs Network AIOps, telecom operators can reduce downtime, minimize lost revenue, and ensure uninterrupted service, ultimately leading to improved customer satisfaction. The collaboration between Amdocs and Google Cloud brings together deep telecom expertise and cutting-edge AI capabilities, enabling telecom operators to embrace the AI-powered future and deliver exceptional customer experiences.