Automating IT support with AI: How Nexthink uses OpenSearch Service to power self-service issue reso

Automating IT support with AI: How Nexthink uses OpenSearch Service to power self-service issue resolution

In this post, we explore how Nexthink combined Amazon OpenSearch Service vector search, Amazon Bedrock, and infrastructure as code to power the Spark agent’s retrieval layer.

https://aws.amazon.com/blogs/big-data/automating-it-support-with-ai-how-nexthink-uses-opensearch-service-to-power-self-service-issue-resolution/ aws.amazon.com

RSS Hunter • Jun 22