McKinsey Insights & Publications Follow Banking and AI: When the tech starts doing the work, not just assisting it Three McKinsey experts explain how AI is reshaping banking from the inside out—and why the biggest obstacle isn’t the technology. https://www.mckinsey.com/featured-insights/mckinsey-explainers/banking-and-ai-when-the-tech-starts-doing-the-work-not-just-assisting-it mckinsey.com