Banks are dealing with more fraud in which customers authorize payments after being manipulated by criminals. ThreatMark’s Fraud Readiness Benchmark 2026 describes a banking environment where social engineering, reimbursement requirements and growing case volumes are changing fraud operations. Social engineering moves the risk into the customer interaction Fifty-five percent of institutions surveyed said social engineering is involved in most of their fraud. Criminals may pose as bank employees or other trusted people to persuade customers …