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GitLab Flex: Commit once, reshape your seats and AI spend
The agentic era has made software needs unpredictable, especially regarding seat count, AI consumption, and desired capabilities. Traditional contracts, however, fix all these elements upfront, leading to overpayment or stalled progress when needs change. GitLab Flex addresses this by offering a single annual commitment that can be reshaped monthly across seats, AI usage, and new capabilities without re-procurement. This avoids the pitfalls of guessing too high or too low with fixed contracts.With Flex, annual budgets adapt monthly. Customers can adjust seat reservations, reallocating them as teams change, or direct them towards AI usage. AI consumption scales predictably, drawing from the annual commitment at published rates, and usage above the commitment bills on-demand. New eligible capabilities released after signing can be added without new procurement, drawing from the existing commitment. Unlike most consumption models, Flex allows budget movement between seats and usage within the same commitment.A single Flex agreement can combine platform seats (Premium and Ultimate), GitLab Credits for AI and other capabilities, and any deployment type (GitLab.com, Self-Managed, Dedicated, air-gapped). This flexibility allows organizations to shift their mix over the term. Larger annual commitments unlock better unit pricing and reserved capacity costs less than unplanned usage. Spend controls like subscription-level and per-user caps help manage budgets.Unreserved seats draw at the effective pre-negotiated price, and usage above the full Flex commitment bills at on-demand rates. Cloud-connected customers are billed automatically, while air-gapped customers are invoiced twice yearly. Existing customers can maintain their current plans through renewal, but Flex is recommended for new agreements. The tier capabilities of Premium and Ultimate remain unchanged with Flex.GitLab Flex provides an operating model for managing both platform and AI spend, adapting to the dynamic needs of the agentic era. Customers can request orders with GitLab Flex now.