How AI Is Actually Changing SR... Note
DZone.com

How AI Is Actually Changing SRE Tools, Part 2: ITOps, Chaos Engineering, and the Rest of the Job

In Part 1, I walked through how AI is changing incident response, from correlation engines like BigPanda and PagerDuty's AIOps features to a newer category of dedicated AI SRE agents like Traversal, Resolve.ai, and Cleric that investigate incidents autonomously instead of just clustering alerts you already collected.Incident response gets the spotlight because it's the loudest, most visible part of the job. But if you actually track where an SRE's week goes, a good chunk of it isn't firefighting at all. It's ITOps tickets, chaos testing, SLO math, on-call scheduling, and the slow grind of writing and maintaining runbooks nobody reads until 3 a.m. This second part covers where AI is showing up in all of that, with the same rule I applied in Part 1: vendor-reported numbers get flagged as vendor-reported, and I say plainly where adoption is still low regardless of how good the tooling has gotten.