Apple has introduced a new Categories feature in the Mail app on iOS, iPadOS, and macOS, which automatically sorts emails into four sections: Primary, Transactions, Updates, and Promotions. The feature aims to help manage email overload, but some users may not prefer the new layout. The Categories feature uses Apple Intelligence to sort emails, with important emails in the Primary category and other emails organized into the three other sections. The Transactions section includes receipts and orders, the Updates section includes newsletters and alerts, and the Promotions section includes special offers and deals. Even if an email would normally fall into one of the other categories, it will also appear in the Primary inbox if it contains time-critical information. Users who prefer a traditional list view can easily switch back by tapping the More button and selecting List View on iPhone and iPad, or clicking Show Mail Categories to uncheck it on Mac. This will return the inbox to showing all emails in chronological order. The change takes effect immediately, and users can switch back to Categories view at any time. While the categorization system may not be perfect, Apple is likely to improve it over time. The new feature is optional, and users can choose to use it or stick with the traditional list view. Overall, the Categories feature is designed to help users manage their email more efficiently, but it may not be suitable for everyone.
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