Introducing a team knowledge base, curated by Copilot and agents
Collaboration is evolving to include human-agent teams, requiring agents to have better team context. Copilot is being enhanced to support these teams, with new features enabling agents to access and manage a team's knowledge base within SharePoint. This knowledge base will consolidate information from various sources like emails, messages, and files, making it accessible to both humans and agents. Legal, engineering, and sales teams are already seeing benefits from this consolidated information. Copilot will transform raw content into an organized knowledge base, improving agent response times and efficiency. SharePoint will serve as the central hub for this contextual information. This knowledge base is now rolling out to preview tenants. Future updates will expand its availability and integration with other Microsoft tools. The company is committed to transforming content into usable knowledge for human-agent collaboration. Recent updates also include enhanced governance tools for AI-powered content.