Microsoft Teams is introducing a new chat and channels experience that will roll out to public preview in November. The new design aims to simplify the digital workspace by bringing chats, teams, and channels into one place under Chat. A self-service onboarding flow will help users discover the new experience and configure it to their preferences. The updated chat and channels experience includes new filters, such as "Unread," "Chat," "Channels," "Meetings," and "Muted," to help users efficiently triage their messages. An @mention view gathers all messages directed at the user into a single interactive list. The new experience also allows users to personalize their work environment with custom sections and favorites. Additionally, the update includes features to save time when communicating, such as a streamlined new message feature and a new keyboard shortcut for creating a new message. Users can customize the experience to their preferences, including viewing chat and channels separately or seeing message previews. The new experience will be available on all devices, including desktop, mobile, iOS, and Android, and will eventually include enhancements like threaded conversations.