Microsoft Teams Blog articles

Mic not working on PC but works on laptop

The user purchased a Bumble Bee II microphone and installed VoiceMod for voice effects. After realizing VoiceMod required payment, they uninstalled it, and the microphone stopped working on their Windows 11 Pro PC. The microphone lights up and shows activity in system settings but doesn't transmit audio. Troubleshooting included reinstalling and uninstalling VoiceMod, using Revo Uninstaller, and contacting both VoiceMod and Turtle Beach support. VoiceMod support offered troubleshooting steps like running DISM and SFC scans and reinstalling dependencies. The user then discovered and uninstalled multiple duplicate microphone entries in Device Manager. Despite these attempts, the microphone remained non-functional on the main PC. The user's old webcam mic and the Bumble Bee II mic on their laptop work fine. The user also tried Windows' troubleshooter and reset sound settings without success. The Bumble Bee II mic's headphone jack functions, but the mic itself doesn't transmit sound. A system crash occurred during testing. The user seeks assistance to resolve the issue and get the Bumble Bee II mic working again on their main computer.
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