Wired Follow My Ebike Delivery Went Missing. When I Tried to Recover It, I Ended Up in Chatbot Hell Companies’ increasing reliance on AI chatbots isn’t making the customer service experience smarter. It’s just making it more infuriating. https://www.wired.com/story/ebike-delivery-missing-when-i-tried-to-recover-it-i-ended-up-in-chatbot-hell/ wired.com
