OpenAI engineering lead Tibo Sottiaux acknowledged feedback on the new ChatGPT desktop app, admitting it wasn't perfect initially. Changes have been made to improve the user experience. Conversation history and projects are now visible in a sidebar and sync across web, mobile, and desktop, though local tasks remain on the computer. Users can now easily switch between Chat and Work modes in the desktop app, aligning it with web and mobile interfaces. The author criticizes the initial rollout for obscuring the core chat functionality, comparing it to removing text editing from TextEdit. Despite the updates, the new app is still considered a bloated, large Electron-based application. A software update dialog for the old ChatGPT, now "ChatGPT Classic," behaves inconsistently. This dialog will not update the new app if installed, and users must manually install ChatGPT Classic if they've tried the new version. The author humorously suggests the update process is more convoluted than the classic "New Coke" situation. OpenAI has introduced a supported method for installing ChatGPT Classic.