Setting up ‘production-issue alerts’ made my life easier. Here's how.

Large companies can have hundreds of microservices - some on Virtual Machines (VM) and others on Kubernetes, where new features are built and deployed every day. And, without efficient monitoring, it becomes hard to identify any specific application or critical API that’s failing.  Let’s take the complaints automation system in a ride-hailing application, for instance. This system automatically solves complaints raised by the drivers and customers – losing belongings in the cab, or the driver not picking up the customer etc.