Discord initially announced a data breach involving a "small number" of compromised government IDs. Later, Discord identified its customer service contractor, 5CA, as the source of the breach. The breach exposed approximately 70,000 user IDs, a significantly larger number than initially stated. However, 5CA released a statement disputing Discord's claims. 5CA asserted that none of their systems were involved in the incident. The company further confirmed that they had not handled any government-issued IDs for the client. 5CA's investigation suggests "human error" might be responsible for the breach. Hackers claimed responsibility, stating they had access to Discord's Zendesk account. They accessed the account using compromised credentials of a third-party support agent. Discord has yet to respond to 5CA's conflicting statements.