UPDATE: Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash and Gemini 1.5 Pro 002

A Vertex Gemini API issue causing intermittent '500' errors began on January 7, 2025, at 1:28 PM Pacific Time. The problem affects Gemini 1.5 Flash and Gemini 1.5 Pro 002. Multiple global regions are experiencing the issue. The engineering team is actively investigating the root cause. No workaround is currently available. An update is expected by 4:30 PM Pacific Time on January 7, 2025. Affected products include the Vertex Gemini API. The outage impacts a wide range of geographical locations across several continents. The ongoing investigation aims to resolve the '500' error problem as quickly as possible.