UPDATE: Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up to ~10 hours).

Incident began at 2024-12-09 09:30 and ended at 2024-12-09 21:48 (all times are US/Pacific). Summary: Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up to ~10 hours). Description: We are experiencing an issue with Vertex AI Search for Retail, Recommendation AI beginning on Monday, 2024-12-09 09:30 US/Pacific. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2024-12-09 20:30 US/Pacific. Diagnosis: The affected customers would be presented with some stale data in the search responses if there was a document update request during this issue. Workaround: None at this time. Affected products: Cloud Machine Learning, Recommendation AI, Vertex AI Search Affected locations: Multi-region: eu, Global, Multi-region: us