UPDATE: Vertex AI Search for commerce customers may observe 100% error rate for certain IPs.

Incident began at 2025-02-16 04:48 and ended at 2025-02-16 07:49 (all times are US/Pacific). Summary: Vertex AI Search for commerce customers may observe 100% error rate for certain IPs. Description: We are experiencing an issue with Vertex AI Search, Recommendation AI beginning on Sunday, 2025-02-16 04:48 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-02-16 08:15 US/Pacific with current details. Diagnosis: Vertex AI Search for commerce customers may observe 100% error rate for certain IPs Workaround: None at this time. Affected products: Cloud Machine Learning, Recommendation AI, Vertex AI Search Affected locations: Multi-region: eu, Global, Multi-region: us