UPDATE: Vertex Gemini API customers are experiencing elevated errors on Gemini 1.5 Flash 002 model

Incident began at 2025-01-10 11:36 (all times are US/Pacific). Summary: Vertex Gemini API customers are experiencing elevated errors on Gemini 1.5 Flash 002 model Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2025-01-13 11:00 US/Pacific. Diagnosis: Affected customers would encounter 5XX or 429 errors. Workaround: We recommend customers to use other regions where feasible. Affected products: Vertex Gemini API Affected locations: Tokyo (asia-northeast1), Mumbai (asia-south1), Sydney (australia-southeast1), London (europe-west2), Frankfurt (europe-west3)