When Feature Flags Become Work... Note
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When Feature Flags Become Workflows: Configuring Multi-Tenant State Machines

An enrollment deadline changes for one employer. Another employer adds a documentation requirement. A third needs employees with unfinished applications to receive a different experience from employees who have never started.Each request sounds like configuration. Yet implementing it often requires editing conditionals across backend services, notification handlers, and frontend components. The settings live outside the application, but the code that connects them remains scattered.