Thoughtworks Insights

When will banks not need banking apps? (Part 2)

In this series (see Part 1 if you missed it) we explore how customers’ use of their banking apps will decrease and their desires to have transactional information injected into richer platforms more integrated into their daily activities. In this second and last part, we explore how the proliferation of aggregated, open banking fuelled experiences will allow customers to open accounts and meet more needs without ever engaging a bank’s sales channel.
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