McKinsey Insights & Publications Follow You move at the speed of trust: Admiral Thad Allen Admiral Thad Allen reflects on what it takes to be a public service leader—with trust, transparency, emotional intelligence, and self-learning emerging as the most important traits. https://www.mckinsey.com/industries/public-sector/our-insights/you-move-at-the-speed-of-trust-admiral-thad-allen mckinsey.com