Apple received the lowest grades in a new repairability report from the Public Interest Research Group (PIRG) Education Fund. The report, "Failing the Fix (2026)," evaluated the repairability of the 10 newest laptops and phones available on manufacturers' French websites in January. Apple scored a C-minus for laptop repairability and a D-minus for cell phone repairability. Apple's low scores were primarily attributed to poor disassembly scores.
Dell and Samsung also lost points for their membership in TechNet and the CTA, trade groups opposing right-to-repair laws. Lenovo earned the second-worst grade with a C-minus, also due to low disassembly scores. Furthermore, Lenovo lost points for failing to properly post French repair score PDFs for some of its newest laptops, a recurring issue from the previous year despite assurances of resolution.
PIRG urged Lenovo to fully resolve this multi-year issue regarding compliance with French consumer law. The report concluded that laptop repairability remains largely stagnant across many popular brands. While access to parts, tools, and information for consumers has improved, the ease of disassembly, a key factor, shows slower progress.
Vendors' efforts in releasing more repairable designs, such as Apple's MacBook Neo, were acknowledged positively. PIRG's repairability index heavily weighted physical ease of disassembly, alongside the availability and affordability of repair documentation and spare parts. Points were deducted for membership in anti-right-to-repair trade groups and bonuses given for supporting such legislation. Acer was the only laptop vendor to avoid the trade-group penalty.
hardware.slashdot.org
hardware.slashdot.org
