Does Gen Z need ‘resilience training’?

The job market demands resilience, prompting a Big Four consulting firm, PwC, to offer resilience training to new graduates. This initiative aims to equip Gen Z hires with essential human skills like communication and the ability to handle pressure. PwC's goal is to help young employees quickly adapt to challenges in their consulting careers. Studies show that resilience is linked to better health and engagement, but simply telling people to "toughen up" isn't effective. Many Gen Z employees missed opportunities to develop soft skills due to factors like the pandemic and the shift to virtual workplaces. Resilience training alone cannot fix problematic workplaces, especially those with toxic environments. With flattened management structures, Gen Z often report to overworked managers, hindering the support they need. Companies like Azets and KPMG are also implementing programs to improve the soft skills of their new hires. Having overcome significant challenges, Gen Z seeks more support rather than additional pressure. This shift shows a focus on genuine support for the new generation entering the workforce.