Fast Company

Hertz says hackers stole customer data in vendor breach

Hertz experienced a data breach affecting customer information due to a cyberattack on its vendor, Cleo Communications. The attack occurred between October and December 2024, compromising sensitive data. Stolen information potentially includes names, contact details, dates of birth, and credit card information. A smaller subset of customers may have had Social Security numbers or other identifying information exposed. Hertz confirmed the breach in early February and concluded its investigation in April. The exact number of affected customers remains unclear, but the breach impacted individuals across multiple countries. Hertz advises customers to monitor their accounts for fraudulent activity. The company offers free identity-monitoring services to affected US customers. The breach is part of a larger trend of increasingly sophisticated cyberattacks and data breaches. Hertz initially stated in October that their systems were unaffected but later discovered the data breach.
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