Fast Company
Follow
Inside KFC’s big plan to win the chicken wars
KFC is undergoing a significant transformation to reclaim its status as an iconic chicken brand amidst intense competition. New competitors like Raising Cane's and Dave's Hot Chicken are gaining popularity with younger consumers. In response, KFC is refreshing its menu, launching new beverage options, and reintroducing nostalgic items like potato wedges. A new advertising campaign is bringing back a revitalized Colonel Sanders to emphasize value and brand distinctiveness. The brand has also undergone a global visual rebrand, centered around its iconic bucket. A key part of this comeback is the "Muse" restaurant concept, beginning with a futuristic store in Dubai. This concept store features a striking design, a "chicken theater" screen, and dynamic ambiance changes throughout the day. The goal is to reimagine the fast-food restaurant experience, drawing inspiration from various industries. KFC aims to use these concept stores to gather insights for its global fleet. This ambitious plan signals KFC's commitment to staying relevant and competitive in the evolving fast-food landscape.