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Microsoft Lays Off Nearly 5,000 Employees Across Xbox, Commercial Sales
Microsoft is laying off approximately 4,800 employees, with 1,600 of those cuts impacting the Xbox division. This significant restructuring is driven by Microsoft's strategic pivot towards AI investments and an effort to revitalize its gaming business. The company acknowledges that the industry is rapidly changing, necessitating adjustments in its operations and priorities to meet evolving customer needs. While AI is automating some tasks, Microsoft emphasizes that these specific layoffs are not directly due to AI replacing roles. Instead, the changes reflect a broader need for employees to adapt and acquire new skills as work evolves.The Xbox business, in particular, is undergoing its most substantial restructure ever, as it is not performing as healthily as desired. Its operating margins are significantly lower than comparable industry businesses. Despite strategic investments in Game Pass, content expansion, and multi-platform growth, these initiatives have not yielded the expected results. The industry is also facing a severe hardware crisis, prompting the need for a reset at Xbox. As part of this overhaul, four game studios will transition to new management structures. Compulsion Games and Double Fine Productions will become independent, while Ninja Theory and Undead Labs will receive funding under new ownership. Xbox is also drastically flattening its management layers. Longtime executive Helen Chiang will become Chief Operating Officer overseeing profit and loss across all Xbox operations. The restructuring aims to narrow focus on core strategic pillars like Mojang and King, moving away from less successful creative ventures.