A service disruption occurred from November 6, 2024, 10:03 to November 7, 2024, 9:04 US/Pacific time, lasting 23 hours and 1 minute. The incident affected a subset of customers with Gemini subscriptions, specifically those using Google Calendar, Tasks, and Keep extensions in the Gemini App on the web. The issue was global, but only impacted Enterprise users. The root cause of the issue is believed to be related to a change made during a Gemini feature launch. Google engineers made adjustments to the backend launch configurations to mitigate the impact. Users may have seen error messages when trying to use the affected extensions, including messages stating that Gemini could not assist with the request due to privacy and security reasons. A full incident report will be completed in the following days to provide a detailed root cause analysis. The affected services and features include Gemini extensions for Google Calendar, Google Keep, and Google Tasks. The incident did not affect all users, only a subset of those with Gemini subscriptions. Google Cloud Support and Google Workspace Support are available for users who experienced impact outside of what is listed.