The CEO of RiseGuide, a self-improvement platform, shares strategies for gaining feedback as a leader. One key practice is hiring employees who challenge the CEO's perspective. This includes individuals with high standards who confidently question decisions and those who offer completely different viewpoints. These hires ensure constant feedback loops and lead to better decision-making.Another crucial practice is providing opportunities for everyone to share their feedback. The CEO implemented organization-wide retrospectives where all employees could voice concerns and suggestions. This revealed issues previously unseen, such as a lack of clarity on long-term goals and communication gaps with remote workers. Acting on this feedback, the CEO began sending regular, detailed updates and instituted team-wide celebrations for achievements.Finally, encouraging boardroom conflict is presented as essential for preventing complacency. The CEO sought board members who possessed extensive experience, independent thinking, and a commitment to constructive disagreement. These board members were given ample access to company operations to provide informed feedback beyond mere data reports. Ultimately, the CEO argues that embracing constructive friction is vital for leader growth and ensuring the company's best interests are served.