Town, led by CEO Jean-Denis Greze, aims to make AI more accessible for small and mid-market businesses. The company, co-founded with Tony Vincent, recently secured a $108 million Series B at a $1 billion valuation. Greze believes that while large language models can perform agentic work, most people lack the understanding to utilize them beyond basic search. Town identifies a significant market opportunity in guiding mainstream users to leverage AI's full potential.An unexpected use case involves a small travel firm using Town's AI to automate drafting damage report emails, saving significant time. Town refers to its product as a "Townie," preferring to avoid human mental models like "assistant" or "chief of staff." Greze likens Town to a browser or device, suggesting that AI interaction will increasingly replace traditional browsing.Future plans include live voice interaction, enabling AI to act as a proactive executive assistant during commutes. Town is also developing "agent-to-agent" communication, allowing AI to leverage internal networks for tasks like finding connections. Greze foresees consumers connecting financial and medical data to AI agents for personalized benefits, emphasizing the importance of trust and paid services.He argues that paying for a service ensures the AI acts in the user's best interest, unlike free models that monetize user data. The rapid pace of AI development poses a major challenge, with competing ideas being copied in weeks instead of months. This intense competition creates significant psychological pressure and requires constant execution. Greze personally uses Town to streamline date night planning, demonstrating its practical applications beyond work.