Incident began at 2024-11-15 06:10 and ended at 2024-11-15 12:36 (times are in Coordinated Universal Time (UTC)).Summary: We are investigating a potential issue with Google Workspace Support. Case creation may fail with an error.Description: The issue with Google Cloud Support has been resolved for all affected users as of Friday, 2024-11-15 04:36 US/Pacific.We thank you for your patience while we worked on resolving the issue.Affected products: Google Workspace Support