Fast Company

Why 2026 belongs to multimodal AI

The current state of AI is primarily text-based, with users interacting with chatbots to retrieve information, but this barely scratches the surface of what AI can do. The underlying models are rapidly becoming multimodal, capable of processing voice, visuals, and video in real-time, but consumers are not utilizing them to their full potential. The next wave of AI adoption will focus on evolving beyond static text into dynamic, immersive interactions, which is referred to as AI 2.0. This shift will enable users to experience intelligence through sound, visuals, motion, and real-time context, rather than just retrieving information faster. AI adoption has reached a tipping point, with ChatGPT's weekly user base doubling in 2025, but most users still engage with AI primarily via text chatbots. Consumers crave immersive experiences, as seen in their preference for user-generated platforms like TikTok and YouTube, and they spend more time on social video platforms than traditional media. The industry recognizes the gap between consumer behavior and AI tools, and investments are being made to close it, with a predicted fundamental shift in how people use and create with AI. Multimodal AI will unlock immersive storytelling, allowing users to become active participants and shape their experiences in real-time, rather than just consuming AI-generated content. The rise of multimodal AI will also enable users to create their own experiences, similar to those found in the gaming industry, and will provide a safer environment for younger users by designing guardrails within structured, multimodal worlds. As AI becomes more immersive and interactive, it will change the way users engage with technology, and the winners of the next cycle will be those who create environments for immersion and exploration, rather than just building tools for efficiency.
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